Contact Us

Have questions about the Lifeline program or need help finding information? We'd love to hear from you.

Email Us

For general inquiries

[email protected]

Send a Message

Use the form below

Fill out the form

Response Time

We aim to respond within

24-48 hours

Send Us a Message

What We Can Help With

General Questions

Questions about the Lifeline program

Eligibility Information

Understanding qualification requirements

Provider Directory

Finding providers in your state

Application Guidance

Help navigating the application process

Website Feedback

Suggestions for improving our site

Technical Issues

Problems using our website

What We Cannot Help With

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Application Status

We do not have access to Lifeline application systems. Please contact your chosen provider directly for application status updates.

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Lifeline Eligibility Determinations

We cannot determine your eligibility for Lifeline. Please use our eligibility checker or apply through a provider who will verify your eligibility.

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Provider Customer Service

For issues with your Lifeline service, plan, or account, please contact your service provider directly. Visit our provider directory to find contact information.

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Filing Complaints

For complaints about Lifeline providers or the program, please contact the FCC or USAC directly.

Your privacy is important to us. We will never share your contact information with third parties. For more information, see our Privacy Policy.